SOFIA, Bulgaria - Svetlozar Online announced today a stepped-up effort to redefine technical support services in Bulgaria by launching Rapid Response Assistance, the latest addition to its portfolio of diverse Information Technology services.

Svetlozar Online is the first Bulgarian company to offer professional high-quality computing assistance with fully-customizable rapid response capabilities.

"Today, we are launching a large-scale effort to innovate and spearhead with professionalism, quality and balanced pricing in an area marred by amateur-style conduct by self-professed specialists," Svetlozar Online's chief executive, Svetlozar Aleksiev, said.

Svetlozar Online has already begun offering its technical support services in two flavors: incidental and subscription-based support. Every individual or company located in Sofia, Bulgaria eligible to receive personalized high-quality assistance. Svetlozar Online's subscription-based customers are offered guaranteed, fully-qualified support at a fixed monthly fee.

Further information can be obtained from Svetlozar Online's web site or by contacting Svetlozar Online's 24/7 hotline: (0887) 87-89-86.